I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried to pay off the vehicle loan, Wells Fargo Dealer Services will only allow me to pay $1100.00. I have spent several hours trying to get them to accept payment from their own bank but they refuse. The employees at the local Wells Fargo Branch have tried with the same results. Finally one of the Branch employees withdrew the money from my checking account and deposited it directly in my WF Dealer Services account yesterday. Now WF Dealer Services claims that they have the legal right to sit on the payment for 4 days before they credit me for the payment, even though the transaction originated with their own bank.
These guys are running a scam. Therefore, I am in the process of closing all my Wells Fargo accounts (checking, savings, retirement, etc). I just transferred my retirement account. Will be opening new checking & savings accounts elsewhere later today.
NEVER DO BUSINESS WITH WELLS FARGO.
Reason of review: Poor customer service.
Monetary Loss: $800.