Product: Wells Fargo Dealer Services Customer Care Clear all filters (55 of 55 reviews match)
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Wells Fargo Dealer Services - Wait time

I’m now 27 minutes on hold after waiting 17 minutes on hold before being “dropped”. Nobody should have to hold for a half hour..... and counting!
3.0
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Product
Wells Fargo Dealer Services Customer Care
#1162165
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It has happen shortly after we bought the car last year in 2016.You cant get anywhere with them. They deferred they claim but it was the amount they was going to defer. They wont do it again. They call and call. I dont answer anymore because i am tired of explaining....
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Anonymous
Anonymous

In other words, YOU did not carry the REQUIRED insurance and it's all THEIR fault, right???

Product
Wells Fargo Dealer Services Customer Care
#1123571
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I called wells fargo to try to get to the deferment dept.after getting transferred 3 times I was not told the correct info, so I had to call back go back thru 3 dept to get to the right one then told don't take debit or credit it had to be a check, so I had to call...
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Anonymous
Anonymous

Your a Wells Fargo employee aren’t you anonymous saying all the things you can’t say when your on the clock so you come and get it out here! We can tell that’s how Wells Fargo...

Anonymous
Anonymous

OH POOR BABY!!!Guess what Einstein, they have thousands of customers who NEVER have any problems with them because unlike you, they pay their bills on time! They agreed to fu...

Product
Wells Fargo Dealer Services Customer Care
#1040013
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After paying to get my car out of repossession, i asked to make sure there were no other fees associated with it.I was told no. 1 year later almost to the day, a $110 and $100 charge is put on my account, and for over a month nobody could tell me where it was from or...
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1.0
Product
Wells Fargo Dealer Services Customer Care
#1020850
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You need to call Elizabeth Warren in the Senate she is investigating their unlawful business practices. She will help you. She has a com set up just for the investigation of Wells Fargo Dealer Services. Call her office; I will testify if you sue them. I have proof of...
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Anonymous
Anonymous

SO TELL US LEGAL EXPERT...Exactly what laws are they, as a first party collector, are they violating? Please tell us all, since you are so, so knowledgable! Serial deadbeats...

Product
Wells Fargo Dealer Services Customer Care
#1008147
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I had a payment go that I made on November 19.That they said they never got. Which was true. So I called money and they never received it either. I faxed Wells Fargo proof of payment and they had the nerve to tell me they cannot do anything because the recieve code was...
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Anonymous
Anonymous

I worked for Wells Fargo Dealer Services for ten years, they lied cheated broke Federal lending laws with loans. I am in the process of getting a list of ppl they did this to...

1.0
Product
Wells Fargo Dealer Services Customer Care
#1004318
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Wells Fargo's reputation continues to reflect how bad a company they really are.Do not deal with this company. They take no ownership of mistakes they make and lack empathy for their customers. RUN if you are involved with them. We sent our payment in by check. We...
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1.0
Product
Wells Fargo Dealer Services Customer Care
#1002276
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My truck was in my wife's name and I was a cosigner.I have been making payments since her death in June 2016. Today they repossessed my truck and said it's because it's in my wife's name. They said I needed a Probate lawyer and even them they may not return it to me....
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Anonymous
Anonymous

I am happy to report that Wells Fargo fixed everything. They definitely did the right thing by me

Anonymous
Atl***sumer

Sorry to hear about the loss of your wife. Overall, the bank doesn't really know about your vehicle until there is a deficiency, so you are legally entitled to pay as was you...

1.0
Product
Wells Fargo Dealer Services Customer Care
I didn't like
  • That they were so coldblooded and unhelpful
#997785
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I would like to be read my phone call to retire and I was supposed to get a call back into my name is coming home the number is 248-862-8876 Daisy call me some Texas 32 as well Fargo to turn around the Living essential amino 936-899-6190 days I can not get title to...
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Product
Wells Fargo Dealer Services Customer Care
#997703
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I paid off my truck loan early, and was rewarded by not receiving a title.I received a letter stating my loan was paid and enclosed was my title. Their was no title in the letter. I called and was told they would mail it separately, however I still have never received...
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1.3
Product
Wells Fargo Dealer Services Customer Care
I didn't like
  • Customer service in paying off vehicle
#996599
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