Product: Wells Fargo Dealer Services Auto Loan Clear all filters (49 of 49 reviews match)
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I could give zero stars, I really would! Had my auto financed through wells fargo dealer and was involved in an accident in 2016. This accident totaled my car. Upon calling they advised me to make my monthly payment as usual, unfortunately with no car to drive I was...
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1.0
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Wells Fargo Dealer Services Auto Loan
I didn't like
  • Poor communication
  • Customer service
  • Incompetence
#1225435
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Wells Fargo Dealer Services - Close out my loan

My car got totaled in a crash. Insurance paid off Wells Fargo but i was still upside down. I had purchased GAP insurance to make up the difference. It has been almost a month and no response on closing out loan. Still making payments! Worst company ever and never missed a payment.
1.0
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Wells Fargo Dealer Services Auto Loan
#1225397
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In December 2017, I mailed 2 checks along with a cover letter including where to send the title upon receiving the payoff.All was done according to the payoff statement received from them. I have called numerous times to find out why one check in the envelope was...
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1.0
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Wells Fargo Dealer Services Auto Loan
#1220591
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Wells Fargo Dealer Services - God awful

Had my car repo'd when payments made. I paid them what they claimed, figured easier to fight for the money than lose my car. We are on day 6 of paying them and my car has yet to be released to me. You call and are on hold for at least an hour for them to say, "sorry, can't help. Still waiting"
1.0
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Wells Fargo Dealer Services Auto Loan
#1204004
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The dealer, which was also pretty shady, said I had a low credit score (Which apparently I actually didn't, my fault for not checking first) and the only company that would give an auto loan was Wells Fargo Dealer Services at 8%. I thought it was high, of course, but...
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Anonymous
Anonymous

Have a loan right now says 9% Interest I beleive it’s compound interest Any ways Been paying every month 3 1/2 Years 474$. A month for. Nice car I fixed up to my likings Well ...

1.1
Product
Wells Fargo Dealer Services Auto Loan
#1200960
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I have been having financial issues due to life changing events and death in family so I got behind on my note.I called in and I was told they can do a HARDSHIP refinance. I agreed to do this and was denied due to my credit. So therefore they have mislead me on the...
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Wells Fargo Dealer Services Auto Loan
#1200652
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Setting up online auto pay was impossible because of a previous account set up. After 3 1/2 hours on the phone with 4 employees, we decided to just write a check every month. The monthly statements reminders stopped, even though we DID NOT opt out of paper statements....
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Anonymous
Sara

I have seen so many comments about my car got repod blah blah blah my checking account this and this. JUST MAKE THE PAYMENT. They are not a bad company they do what they hve t...

Anonymous
john

it sounds like it's time for wf collection team to turn auto dialer

2.6
Product
Wells Fargo Dealer Services Auto Loan
I liked
  • Interest rate offered
I didn't like
  • Customer service
#1171249
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I called the repo company said that we would be down the next day to recover personal belongings in the car(we borrowed my sister in laws car). When we finally saw the car it had a cracked windshield, two good chips on the car, 2 tires that were all worn on the inside...
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Anonymous
john

replying to commentyou are an adult company employee and its your job to tell wf is to big to fail and we don't care . pay your bill or we will turn on the auto dialer to get ...

Anonymous
Anonymous

Cutting they all your words attempting to paint yourself as a victim, you failed to make payments on time and you had no income with which to make payments. They are NOT your...

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Wells Fargo Dealer Services Auto Loan
#1160732
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I traded in my Wells Fargo Dealer Services financed vehicle for a new vehicle financed with a lower rate through a different bank. The day I bought my new car, I cancelled the extended warranty on the old vehicle with the anticipation of receiving a refund of almost...
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Anonymous
Anonymous

They ripped me off too. Total con artists

Anonymous
Anonymous

Since you're a self appointed expert on banking regulations, please tell us all about these "unethical" business practices.

1.7
Product
Wells Fargo Dealer Services Auto Loan
I liked
  • That i could make payments online
I didn't like
  • Lies and incompetency
  • Interest rate
  • Incompetent staff
#1101007
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I recently attempted to refinance my car loan which is through wellsfargo dealerservices.I've been paying on my loan for two years with two late payments due to me being out of a medical leave. Other than that, I haven't been late. This is my first car loan so the...
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h.kitchener
h.kitchener

You sound like a youngster so welcome to the real world. A world where late payments mean a reduced ability to get credit or get it at a reasonable rate. Your credit rating ha...

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Wells Fargo Dealer Services Auto Loan
#1100238
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