Product: Wells Fargo Dealer Services Auto Loan Clear all filters (41 of 41 reviews match)
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I traded in my Wells Fargo Dealer Services financed vehicle for a new vehicle financed with a lower rate through a different bank. The day I bought my new car, I cancelled the extended warranty on the old vehicle with the anticipation of receiving a refund of almost...
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Anonymous
Anonymous

They ripped me off too. Total con artists

Anonymous
Anonymous

Since you're a self appointed expert on banking regulations, please tell us all about these "unethical" business practices.

1.7
Product
Wells Fargo Dealer Services Auto Loan
I liked
  • That i could make payments online
I didn't like
  • Incompetent staff
  • Each customer service rep gives a different answer
  • Lies and incompetency
#1101007
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I recently attempted to refinance my car loan which is through wellsfargo dealerservices.I've been paying on my loan for two years with two late payments due to me being out of a medical leave. Other than that, I haven't been late. This is my first car loan so the...
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h.kitchener
h.kitchener

You sound like a youngster so welcome to the real world. A world where late payments mean a reduced ability to get credit or get it at a reasonable rate. Your credit rating ha...

Product
Wells Fargo Dealer Services Auto Loan
#1100238
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I had my car fiananced through this *** hole.They are the most unprofessional finance company I've ever went through. You know it isn't right to call and harass your customers 3 times a day. You make arrangements with this company and it still isn't good enough. I will...
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Anonymous
Anonymous

Wells Fargo also penalizes people for paying their payments in advance with the interest and then charging them interest again on the pre paid months which includes the princi...

Anonymous
Anonymous

YOU MAKE ME LAUGH!!! What isn't right is YOU not making YOUR payments on time. YOU signed a contract which required them to fund your purchase...and...required YOU to make ...

1.0
Product
Wells Fargo Dealer Services Auto Loan
#1082153
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Wells Fargo Dealer Services Auto Loan Review

#991231
1.3
Details
Worst customer service ever. Bounced around to several different departments over the course of 4 days. Lied to. Told many different forms of information. They misplaced my car payment. Said they didn't know where it was. Took 4 days for them to credit it back to my loan. Repossessed my car due to the misplaced payment. Ridiculous. Will be closing my personal bank account with them as well
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Wells Fargo Dealer Services Auto Loan Review

#947169
1.0
Details
I got behind on my car note because I had on going issues with my car and they refused to work with me as far as late payments. I finally caught up and now I am at the point of where I don't want the car or their business anymore.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Wells Fargo Dealer Services Auto Loan Review

#944094
Had got aproved in 2015 at ryan chevy.came 2016 to get same car and was denied My name is dole altman and i bank with this bank 601-227-0220
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Wells Fargo Dealer Services Auto Loan Review

#933291
Bad bad bad Dont use well fargo for Any financial car loan,they dont return calls hang up on you they are being sued
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2 years I got an auto loan it was a very high interest rate (over 16%) at the time I was healthy and thought I could handle the payments. since then I had medical problems and several surgerys,I've lost some of my income. I've made all the payments to date but it...
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offconsumerpissed
offconsumerpissed

Come on. If you are really 68, you should have had enough common sense two years ago to not sign up for a 16% (?!?!?) auto loan. This isn't Wells Fargo fault. It's yours.

Anonymous
Anonymous

YOU HAVEN'T BEEN TAKEN ADVANTAGE OF!The APR is governed by YOUR credit reputation. Nobody forced you to accept that APR...you could have said "no" and walked away. Instead y...

2.2
Product
Wells Fargo Dealer Services Auto Loan
I liked
  • Was never happy but need the vehicle
I didn't like
  • Interest rate
#1071474
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Unfortunately I bought a car from a dealer that uses Wells Fargo Dealer Services and got a loan through them. I called today to pay off the loan and once again got a rude customer service rep. You would think with all the problems and bad publicity they have they...
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Product
Wells Fargo Dealer Services Auto Loan
#1018224
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When I first got my auto loan in 2015 I wanted to pay it off before the 63 month period so I pay extra on the bill. I called them when my first payment was due to let them know I'll be paying extra. I was told that anything extra would go towards the principle...
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Anonymous
Monica

The same thing happened to me. i informed WF from the time they initiated my loan that i was a person that sends extra and to apply all extra money towards the principle but t...

2.0
Product
Wells Fargo Dealer Services Auto Loan
I didn't like
  • Incompetent staff
  • Inability for account manager to resolve issue of extra fees
#1003456
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Wells Fargo auto loan is predatory business practice. I had auto payment which they unilaterally cancelled then two months later sent a letter with late charges. They do not know how it happened but can't refund the extra charge. Totally manufactured excuses,...
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Anonymous
Worked for WFDS

I worked for them for ten years and you dont know the half of the stuff they made us do to customers. I worked in the Owings Mills MD office. They violated Fair lending prac...

Product
Wells Fargo Dealer Services Auto Loan
#998366
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Called Wells Fargo Dealer Services in November Because work got slow and Moneys were short. I needed a defferment and got one. Fast forward to January and I still wont start my new job until the end of the month and called to see what I could do to maybe get another...
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1.0
Product
Wells Fargo Dealer Services Auto Loan
I didn't like
  • Any of the service they provide
#988251
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I gotten a 2010 Town & Country last January.The payments were $227 a month. But since the insurance I had wasn't good enough for them (it was full coverage) they were adding $140 that I wasn't aware of. So I gotten behind so a couple of weeks ago it got repo-ed while I...
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Anonymous
Anonymous

No. Let's set the record straight! It was YOU who failed to carry the proper insurance. Because YOU failed to do this, YOU caused the consequences of forced place insurance...

Product
Wells Fargo Dealer Services Auto Loan
I liked
  • Repo
I didn't like
  • Poor communication
#981870
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Couldn't agree more! After dealing with them for several years with an auto loan I have received the worst customer service, been told lies and told that after my vehicle was paid off that the over payment could take up to 3 months to receive. Never had to deal with...
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Wells Fargo Dealer Services Auto Loan
#956804
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