Manufacturer: Wells Fargo Dealer Services Category: Loans Clear all filters (36 of 36 reviews match)
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When I first got my auto loan in 2015 I wanted to pay it off before the 63 month period so I pay extra on the bill. I called them when my first payment was due to let them know I'll be paying extra. I was told that anything extra would go towards the principle...
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Anonymous
Monica

The same thing happened to me. i informed WF from the time they initiated my loan that i was a person that sends extra and to apply all extra money towards the principle but t...

2.0
Product
Wells Fargo Dealer Services Auto Loan
I didn't like
  • Inability for account manager to resolve issue of extra fees
  • Incompetent staff
#1003456
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Wells Fargo auto loan is predatory business practice. I had auto payment which they unilaterally cancelled then two months later sent a letter with late charges. They do not know how it happened but can't refund the extra charge. Totally manufactured excuses,...
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Anonymous
Worked for WFDS

I worked for them for ten years and you dont know the half of the stuff they made us do to customers. I worked in the Owings Mills MD office. They violated Fair lending prac...

Product
Wells Fargo Dealer Services Auto Loan
#998366
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Called Wells Fargo Dealer Services in November Because work got slow and Moneys were short. I needed a defferment and got one. Fast forward to January and I still wont start my new job until the end of the month and called to see what I could do to maybe get another...
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1.0
Product
Wells Fargo Dealer Services Auto Loan
I didn't like
  • Any of the service they provide
#988251
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Wells Fargo Dealer Services Auto Loan Review

#991231
1.3
Worst customer service ever. Bounced around to several different departments over the course of 4 days. Lied to. Told many different forms of information. They misplaced my car payment. Said they didn't know where it was. Took 4 days for them to credit it back to my loan. Repossessed my car due to the misplaced payment. Ridiculous. Will be closing my personal bank account with them as well
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Wells Fargo Dealer Services Auto Loan Review

#947169
1.0
I got behind on my car note because I had on going issues with my car and they refused to work with me as far as late payments. I finally caught up and now I am at the point of where I don't want the car or their business anymore.
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Wells Fargo Dealer Services Auto Loan Review

#944094
Had got aproved in 2015 at ryan chevy.came 2016 to get same car and was denied My name is dole altman and i bank with this bank 601-227-0220
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Wells Fargo Dealer Services Auto Loan Review

#933291
Bad bad bad Dont use well fargo for Any financial car loan,they dont return calls hang up on you they are being sued
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I gotten a 2010 Town & Country last January.The payments were $227 a month. But since the insurance I had wasn't good enough for them (it was full coverage) they were adding $140 that I wasn't aware of. So I gotten behind so a couple of weeks ago it got repo-ed while I...
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Anonymous
Anonymous

No. Let's set the record straight! It was YOU who failed to carry the proper insurance. Because YOU failed to do this, YOU caused the consequences of forced place insurance...

Product
Wells Fargo Dealer Services Auto Loan
I liked
  • Repo
I didn't like
  • Poor communication
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Couldn't agree more! After dealing with them for several years with an auto loan I have received the worst customer service, been told lies and told that after my vehicle was paid off that the over payment could take up to 3 months to receive. Never had to deal with...
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Product
Wells Fargo Dealer Services Auto Loan
#956804
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However, the way my wife and I have been treated by representatives of Wells Fargo Dealer Services this past month is inexcusable. We have had an auto loan through wells fargo for the last 15 months. I recently became unemployed and was so for 2 months. We ...
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1.5
Product
Wells Fargo Dealer Services Auto Loan
#951651
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Hello my name is Preston Moore Sr a long standing customer and a former employee of the First Atlanta bank years ago before wellsfargo working in security and operations. Back in August of 2016 . I had another major surgery and called in to inform the manager of my...
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Product
Wells Fargo Dealer Services Auto Loan
#947874
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After paying a $28,1288.94 balance on my vehicle loan, I received a nasty letter stating i still owed the interest and i could not pay it off at my bank branch.I needed per the supervisor Theresa to sign into EServices to directly transfer money from my WFB account to...
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Product
Wells Fargo Dealer Services Auto Loan
I liked
  • It was fine
  • Once accessed
#940317
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We got a loan through Wells Fargo Dealer Services a year ago. We were desperate for a car and settled for the 18% interest rate. It has been a year now. Our credit has gone up. We figured our best bet of refinancing was with them. We pay $450 a month at an 18% interest.
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1.1
Product
Wells Fargo Dealer Services Auto Loan
I didn't like
  • Incompetent all around
#938125
Reply to reviews
I was overseas fighting for my country.Wells fargo decided that after missing 2 payments due to marital issues back home, it would serve the best interest of the company to reposses my vehicle sell it for $1000 at an auction and sticking me with a bill for $5000....
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3.0
Product
Wells Fargo Dealer Services Auto Loan
#928959
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