Wells Fargo Dealer Services Auto Loan Reviews

1.6
(10 reviews)
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However, the way my wife and I have been treated by representatives of Wells Fargo Dealer Services this past month is inexcusable. We have had an auto loan through wells fargo for the last 15 months. I recently became unemployed and was so for 2 months. We contacted all of our creditors making them aware of our situation. All of them except Wells Fargo were happy to help with extensions and deferments. We have never been late on a payment...
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Hello my name is Preston Moore Sr a long standing customer and a former employee of the First Atlanta bank years ago before wellsfargo working in security and operations. Back in August of 2016 . I had another major surgery and called in to inform the manager of my situation . I was told there was no manager available to speak with me regarding my hardship . Keep in mind my wife and I have been contacted regarding our accounts with Wells due to...
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After paying a $28,1288.94 balance on my vehicle loan, I received a nasty letter stating i still owed the interest and i could not pay it off at my bank branch.I needed per the supervisor Theresa to sign into EServices to directly transfer money from my WFB account to the the care loan account. NOW, why couldn't I complete this transaction while I was in the bank? As per Theresa, it would mean they would have to process the final paperwork and...
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I liked
  • Once accessed
  • It was fine
#940317
We got a loan through Wells Fargo Dealer Services a year ago. We were desperate for a car and settled for the 18% interest rate. It has been a year now. Our credit has gone up. We figured our best bet of refinancing was with them. We pay $450 a month at an 18% interest. That accumulates to $5400 last year and only about $1200 going to the actual principal. So we applied to refinance and they tell us that we are too far upside down and our credit...
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1.1
I didn't like
  • Incompetent all around
#938125
I was overseas fighting for my country.Wells fargo decided that after missing 2 payments due to marital issues back home, it would serve the best interest of the company to reposses my vehicle sell it for $1000 at an auction and sticking me with a bill for $5000. Leaving my wife and kids with no transportation while I was still gone. It cost me everything my wife left me because she said i failed her.my credit is shot. And to top it all off I...
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Our car was totalled and wfds was paid off by all state and the check was shown as cashed on all states end and wfds refused to say that it was cashed and continued to call me for payment and said they would still attempt to collect the debt.All state is has a perfect paper trail and wfds coil don't even say why and it prove the check was not cashed. They also couldn't even find my title! I'm extremely upset, plus they were rude to both myself...
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One day out of the blue I found out that 3 of my payments were never credited to my loan because they came out of another checking account.Despite mailing the check with my payment coupon, i was told that WFDS could not match up my cashed checks with my loan from WFDS. My bank faxed them 4 times per THEIR request showing the highlighted items where the payments were taken out of the account. They claimed that they never received tbe faxes. I...
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I currently have an auto loan through wells fargo. Conveniently they are not sending me a bill through the mail and I never signed up for online payments. This is the 2nd time now payment is late because of this. After speaking to customer service their response is to check with the post office as to why I am not receiving the bill! Assured me they were sent through the mail and I have not received either bill to date. I can't help but think...
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I fell behind my payments of a 2010 chevy cobalt. Due to illness and in the hospital. I had deferred payment. Also paid late charges when i could make my payments. But wells fargo dealer services is really nasty. They waited until I almost had this car paid off and then repossed it. Thats really dirty on there part. Not good customer service at all..
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Anonymous

Anonymous They are worst! I concur. I just got off the phone with WFDS and have a ill dependent going through treatment in which I am paying mounting bills this month and ask for one m...

Wells Fargo Dealer Services Auto Loan Review

#947169
1.0
I got behind on my car note because I had on going issues with my car and they refused to work with me as far as late payments. I finally caught up and now I am at the point of where I don't want the car or their business anymore.
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Wells Fargo Dealer Services Auto Loan Review

#944094
Had got aproved in 2015 at ryan chevy.came 2016 to get same car and was denied My name is dole altman and i bank with this bank 601-227-0220
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Wells Fargo Dealer Services Auto Loan Review

#933291
Bad bad bad Dont use well fargo for Any financial car loan,they dont return calls hang up on you they are being sued
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Wells Fargo Dealer Services Auto Loan Review

#931194
They are very disrespectful have to hear about them in the news i'm very scared to deal with them and they are overcharging me on my car loan try to refinance alone down they denied my application
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first i get a letter saying payment is rejected.go online and everything looks ok. no late payment issues. try to call customer service and enter a mess of numbers and then put on hold for 15 minutes and have to listen to "if you can hold for just one more moment...." thirty times until i finally hung up the phone. how can a human being deal with a company like this. I had to take a crappy 4.5% loan at the Toyota dealer so we could escape from...
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