Purchased a brand new Hyundai Sonata from Charlotte, NC in 2011 that cost over $32k. Paid off the loan except for $7,241 bcuz we moved and asked for the title to be transferred to Pennsylvania.
I did everything they asked me to do and set up a new payment plan with Isahiah on June 5, 2018. Faxed in a paper that was signed and explained that until my loan was fullfilled I would pay $500 a month as per my original loan agreement. . W.F.D.S repossessed my vehicle two weeks ago and now wants $8k in full by 12-24-18 or I lose my vehicle.
I've contacted the Pennsylvania attorney general and the United States attorney general to fix this matter.
If we had no intention of paying off this loan, why would we pay 90% of it off. Wells Fargo Dealer Services will not work with me, so I will continue to turn their company upside down.
Product or Service Mentioned: Wells Fargo Dealer Services Auto Loan.
I liked: Phone representatives, Was never happy but need the vehicle.
I didn't like: Hidden fees, Misinformation from customer service, Poor communication, Customer service.