I have a car loan through Wells Fargo Dealer Services. For the last several months I went through a period of struggles and was not able to make the note on time. I got about 60 days behind in November so they sent someone out to repossess the vehicle. I was not home...Read more
I had a car financed thru wells Fargo dealer services and I notified them that I had became unemployed. My car got repossessed at 1:30am so I called wells Fargo to find out how much i owed to get my car back. The branch manager Mark Anorf refused the three months that...Read more
After 3 1/2 years of having a car loan through Wells Fargo Dealer Services and asking for only 1 deferred car payment 1 year after my loan I called to ask for a deferred car payment(6-25-2013) for my husband being laid off work(union laborer). They told me NO! They...Read more
Husband and I bought a 2010 Ford Escape in 2012 all payments were made on time until August of 2017 of which I called them asked if I could make an interest Payment and they said I could and I paid the amount requested. Then September came up, we found our self in a...Read more
Wells Fargo began calling us last year that payments were all of a sudden late, even though we had autopay. After giving the call center the correct contact info multiple times (it is my wife's car), they continued to call the wrong number. Finally, we contacted them...Read more
Winterville, North Carolina
Setting up online auto pay was impossible because of a previous account set up. After 3 1/2 hours on the phone with 4 employees, we decided to just write a check every month. The monthly statements reminders stopped, even though we DID NOT opt out of paper statements....Read more
I bought a 2017 Ford F150 in Virginia. The dealer, which was also pretty shady, said I had a low credit score (Which apparently I actually didn't, my fault for not checking first) and the only company that would give an auto loan was Wells Fargo Dealer Services at 8%....Read more
I have been having financial issues due to life changing events and death in family so I got behind on my note. I called in and I was told they can do a HARDSHIP refinance. I agreed to do this and was denied due to my credit. So therefore they have mislead me on the...Read more
Wells Fargo Dealer Services - God awful
Had my car repo'd when payments made. I paid them what they claimed, figured easier to fight for the money than lose my car. We are on day 6 of paying them and my car has yet to be released to me. You call and are on hold for at least an hour for them to say, "sorry, can't help. Still waiting"
Wells Fargo Dealer Services - Absolutely worst lender ever!!!
They told me I had to pay a fee to recover my belongings after a repo. This is totally illegal. I later saw my belongings being sold on Craigslist.
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