filters
state:
Show
city:
Show
product:
Show
I have a car loan through Wells Fargo Dealer Services. For the last several months I went through a period of struggles and was not able to make the note on time. I got about 60 days behind in November so they sent someone out to repossess the vehicle. I was not home...
Read more
Anonymous
Anonymous

Well il keep it short.. i was 1 month behind and made a payment for 3 months advance. The lady decided to rudly ask me why should we wait for our money.. i told the lady i ma...

Anonymous
snickles121

For those interested about learning the tactics to stop a car repossession - see Stop A Automobile Repossession. This page has some useful tips to follow if you are or are fac...

#386143
Reply to reviews
I had a car financed thru wells Fargo dealer services and I notified them that I had became unemployed. My car got repossessed at 1:30am so I called wells Fargo to find out how much i owed to get my car back. The branch manager Mark Anorf refused the three months that...
Read more
Anonymous
Anon

Lol ok so I read the subject and didn’t even try to read the actual complaint. It’s easy as this: you didn’t have the payment on time, you get your car taken away. Stop blamin...

Anonymous
Anonymous

Well in my repo situation after loosing over half of my income after I had bought the vehicle which isn't worth anything,and contacting WFDS to inform about the situation the ...

#338082
Reply to reviews
After 3 1/2 years of having a car loan through Wells Fargo Dealer Services and asking for only 1 deferred car payment 1 year after my loan I called to ask for a deferred car payment(6-25-2013) for my husband being laid off work(union laborer). They told me NO! They...
Read more
Anonymous
Anonymous

I had a house loan for 5 years with Wells Fargo was never late once I've had a car now for a year I've always been early I called last month that differ a payment they said I ...

Anonymous
***ed In Salem

Wells Fargo Account Manager John at the 1-800 # Was so RUDE!!! When I asked what the criteria for skipping a car payment was. I will never do business with Wells Fargo Again a...

#423141
Reply to reviews
Husband and I bought a 2010 Ford Escape in 2012 all payments were made on time until August of 2017 of which I called them asked if I could make an interest Payment and they said I could and I paid the amount requested. Then September came up, we found our self in a...
Read more
Anonymous
john

replying to commentyou are an adult company employee and its your job to tell wf is to big to fail and we don't care . pay your bill or we will turn on the auto dialer to get ...

Anonymous
Anonymous

Cutting they all your words attempting to paint yourself as a victim, you failed to make payments on time and you had no income with which to make payments. They are NOT your...

#1160732
Reply to reviews
I bought a Honda CRV 2016 that year, I was making my payments and then after 1 year and half I started to have some problems yet making payments, I got to a point where I couldn’t make a full payment but still sent some money usually like 100 dollars less than my...
Read more
Anonymous
Anonymous

What a bunch of BS! Deadbeats ruin their own credit! These lenders are NOT your mother. They are under no obligation to "help you" which in the deadbeat's mind means "let me g...

1.0
#1353455
Reply to reviews
I am even a tech person myself, and I still cannot use and understand their "secure email" system. I have sent them two "secure emails," with absolutely no response back at all in either one of them. I simply forgot to put my loan number on my money order (yes they...
Read more
1.8
#1281849
Reply to reviews
In December 2017, I mailed 2 checks along with a cover letter including where to send the title upon receiving the payoff. All was done according to the payoff statement received from them. I have called numerous times to find out why one check in the envelope was...
Read more
1.0
#1220591
Reply to reviews
I could give zero stars, I really would! Had my auto financed through wells fargo dealer and was involved in an accident in 2016. This accident totaled my car. Upon calling they advised me to make my monthly payment as usual, unfortunately with no car to drive I was...
Read more
1.0
I didn't like
  • Poor communication
  • Customer service
  • Incompetence
#1225435
Reply to reviews
This has been the worst banking experience I have had to date. I had numerous issues with their online platform, and was consistently told that they are looking into improving it. I paid off my loan, and called in to find out what else is needed. I was told that they...
Read more
1.0
#1229930
Reply to reviews

Contact Wells Fargo Dealer Services

Mailing Address:
Wells Fargo Operations Center
PO Box 17900
Denver, Colorado 80217-0900
United States
Phone:
(800) 289-8004
More

Wells Fargo Dealer Services Products and Services

All Wells Fargo Dealer Services Products
I'm building at home and Florida after retiring from Illinois and contacted Wells Fargo to try to get copy of title fax to Court House so I would be able to get Florida license plates. I have been waiting for two weeks now and no fax after calling everyday and even...
Read more
1.0
I didn't like
  • Poor customer service
#1322086
Reply to reviews