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New Reviewer

Update by user Oct 11, 2019

Resolved favorably.

Update by user Feb 25, 2013

Interesting. Anyway update since I was angry when I wrote this and it doesn't make a lot of sense.

I was out of work for 10 months prior to missing the payments at the end of 2012. It was not a choice and its sad that people automatically, people...

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24 comments
#1312080

Well il keep it short.. i was 1 month behind and made a payment for 3 months advance.

The lady decided to rudly ask me why should we wait for our money.. i told the lady i made a 3 months pmts just waiting for the online process to complete.. so i told the lady f it.. il burn the *** car and have u repo it from the street..

since i dont care about my credit score and u will lose every *** thing.. the supervisor james took over the call and said he is sorry for this and resolve it...

truth is u cant be nice to well fargos.. the nasty you are and pmts is coming thru you good...

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ID
#386143 Review #386143 is a subjective opinion of poster.

RECIEVE DOCUMENTATION OR EMAIL OF CHARGE OFF ACCOUNT

GOOD MORNING, I AM TRYING TO RECIEVE DOCUMENTATION OF THE 2018 CHARGE OFF ACCOUNT FOR A HYUNDAI SONATA PURCHASED IN 2018. THIS VEHICLE WAS PURCHASED UNDER MY NAME AND IM AM TRRYING TO CLEAR OR COME UP TO DATE WITH THE ACCOUNT TO ADDRESS MY CREDIT ISSUE. ANY DOCUMENTATION WOULD BE NICE..THANK YOU. R/S RASHAUD DRAYTON
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#2595621 Review #2595621 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Release my car title

Why do you still have my car title after years of being paid off? I've contacted a lawyer to try to resolve thisthissinightmasituation

User's recommendation: Make sure you get your title in a timely manner.

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ID
#2575821 Review #2575821 is a subjective opinion of poster.
Location
Houston, Texas

Question

3.0
I paid my car note off in February, and on my credit it shows as if I didn't pay. I would like someone to let me know what's going on.

User's recommendation: Keep up with your creditors.

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#2515865 Review #2515865 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Trying to pay my car payment

No one answered. No automated system either. All I heard was my voice. This is insane. Trying to get your bill paid should not be this hard
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#2504787 Review #2504787 is a subjective opinion of poster.
Location
Newton, North Carolina

I owe a past due account and would like to settle up to get it off my credit report

I owe a past delinquent account and want to make settlement agreement I only have 518110xxxxxx I want off my credit report Lyle Hamm 23867 State Route 12 Watertown, NY 13601 Phone: 315-786-****
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1 comment
#2011309

YOU were late on a payment and its correct. Therefore, it stays on your credit report.

If you don't want bad things on your report, simple process. PAY YOUR BILLS ON TIME!

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#2469417 Review #2469417 is a subjective opinion of poster.

Absolutely the worst customer service

Nothing is resolved after 4 attempts contacting them. I was assured on Friday my issue would be resolved by the end of the day. Nothing is done.
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#2438099 Review #2438099 is a subjective opinion of poster.
Location
Annandale, Minnesota
New Reviewer

I need a release of title

I paid off my Chevy equinox in 2016 and my title for my car is lost so I need a lean release so I can issue a application for a new title
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#2292674 Review #2292674 is a subjective opinion of poster.
Preferred solution
To get a lean release

Old account question?

hi i had an account with you guys and im trying to get a loan but its saying that i was late 6 times in ayear for my loan with you guys? theres no way we paid off the loans to with you guys name is salvador.a.contreras 822 gulf ave wilmington,ca 90744 ssn 56769**** can you please contact me back letting me know whats going on ty .contact me thru email please!!!!!!
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1 comment
#1990641

Anyone with even a half a brain would know this is NOT their website! Am I ever impressed!

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2 0
ID
#2248145 Review #2248145 is a subjective opinion of poster.
Location
Irvine, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

10/15/2020 Wells Fargo Dealer Services Re: Account number: 771030**** Dear Wells Fargo Dealer Services, Thank you for taking a couple of minutes out of your busy day to read this letter. Ive enjoyed my relationship with you since 2014. Im writing because I am in the...
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ID
#2229537 Review #2229537 is a subjective opinion of poster.
Location
Suffolk, Virginia

Request bill by send via post office mail

1.0
Try to connect dealer service for car payment . Could not be able to sign in .Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services . Was asking to enroll and change password , I did , still can not sign on to make car payment . Service shut down . Call customer service . Very impolite and unprofessional . Make customer feel like an idiot .
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#2128232 Review #2128232 is a subjective opinion of poster.
Location
Orlando, Florida

Frustrated

1.0
I need to speak to a human being about my title that went through Wells Fargo DLS and can't get a human no options. It's very frustrating I need an answer so I can register my car. No one answers I don't want to download any apps I don't want to go through a bunch of automated BS I just want to talk to a person who can give me an answer. 661384****

User's recommendation: Good luck.

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#2127368 Review #2127368 is a subjective opinion of poster.
Location
Kent, Washington
New Reviewer

1.0
Illegal repo first off as my payments where current. Second issue was the most important too me. The repo agent they sent thought i was just another person that wasnt making my payments. But that was not the case. So he figured that when he couldent figure out how to...
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1 comment
#1990642

Ha, ha, ha! Just like all the people in prison, its a *** rap!

What do we have here?

Still another deadbeat legal expert who is trying to make you believe out of the clear blue sky and for absolutely no reason, the repo'ed his car! Very typical deadbeat response!

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ID
#1974385 Review #1974385 is a subjective opinion of poster.
Location
Concord, Ohio
Service
Wells Fargo Dealer Services Auto Loan
Cons
  • Customer service in paying off vehicle
  • Incompetent staff
  • Lies and incompetency
Loss
$13
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
Update by user Feb 26, 2020

I am tired of being harassed, called in the middle of the night, and not following the consumer protection laws about who can be contacted and when.

Original review posted by user Feb 26, 2020
I've paid my car loan on time, or within the allowed period to not occur late fees. I've paid for years now. I've tried...
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1 comment
#1992393

Sure...you have a credit score of 999, never missed a payment and out of the clear blue sky they decided to pick on you! Their BILL COLLECTORS have nothing to do so they call you, the absolutely PERFECT customer! You may be able to convince the low IQ serial deadbeats of this but guess what Einstein, anybody with half a brain doesn’t believe you!

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1 0
ID
#1805314 Review #1805314 is a subjective opinion of poster.
Location
Spokane, Washington
Service
Wells Fargo Dealer Services Auto Loan
Loss
$7700
Preferred solution
Not sure what the solution is, but I want out. I'm trying to buy another car, and they can have this one back.
New Reviewer

Maybe

In June -7-2013 Wells Fargo Illegally Repossession my 2010 Toyota Tundra that I paid $17,000.00 for a down payment and a loan from Wells Fargo for $18,000.00 bought it new They took it without a notice of any kind they said because no payment in March 2013 My bank statement showed 0n 3-1-2013 payment of $335.47 but Wells Fargo moved that payment to Feb28 – 2013 for $325.47 I made Feb payment on Feb. 7 2013 I have all payments recite for every month I had my truck for 39 months and had total of 41 payments even thou they sent back two payments twice in Oct. then the 30 of Oct. they took it and sold it.b Why ?
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1 comment
#1830048

You are posting seven years too late. What are we supposed to do?

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ID
#1800846 Review #1800846 is a subjective opinion of poster.
Service
Wells Fargo Dealer Services Auto Loan
Loss
$90000
Preferred solution
Let the company propose a solution

Go with a different bank.

1.2
Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed. when I sent another request I still didn't get it. I called again and was told there was never another request submitted. when I did receive a fax it was the wrong paper work. happened three times. I never did get a copy of my title from them it ended up coming in the mail from another states DMV. Its pretty bad when the DMV has better customer service than Wells Fargo. I put my wife on the account so she could try to resolve my issues and she finally got in contact with someone that told her their loans/ leans department is two weeks behind in faxing info to customers. I will never do business with this company again and recommend you don't either.
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ID
#1781931 Review #1781931 is a subjective opinion of poster.
Location
New York, New York
Service
Wells Fargo Dealer Services Auto Loan

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