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Wells Fargo Dealer Services - God awful

Had my car repo'd when payments made. I paid them what they claimed, figured easier to fight for the money than lose my car. We are on day 6 of paying them and my car has yet to be released to me. You call and are on hold for at least an hour for them to say, "sorry, can't help. Still waiting"
1.0
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#1204004
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Wells Fargo Dealer Services in Littleton, Colorado - Absolutely worst lender ever!!!

They told me I had to pay a fee to recover my belongings after a repo. This is totally illegal. I later saw my belongings being sold on Craigslist.
1.0
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#1202350
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I bought a 2017 Ford F150 in Virginia. The dealer, which was also pretty shady, said I had a low credit score (Which apparently I actually didn't, my fault for not checking first) and the only company that would give an auto loan was Wells Fargo Dealer Services at 8%....
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Anonymous
Anonymous

Have a loan right now says 9% Interest I beleive it’s compound interest Any ways Been paying every month 3 1/2 Years 474$. A month for. Nice car I fixed up to my likings Well ...

1.1
#1200960
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I have been having financial issues due to life changing events and death in family so I got behind on my note. I called in and I was told they can do a HARDSHIP refinance. I agreed to do this and was denied due to my credit. So therefore they have mislead me on the...
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#1200652
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Wells Fargo began calling us last year that payments were all of a sudden late, even though we had autopay. After giving the call center the correct contact info multiple times (it is my wife's car), they continued to call the wrong number. Finally, we contacted them...
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1.8
Winterville, North Carolina
#1195150
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Setting up online auto pay was impossible because of a previous account set up. After 3 1/2 hours on the phone with 4 employees, we decided to just write a check every month. The monthly statements reminders stopped, even though we DID NOT opt out of paper statements....
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Anonymous
Sara

I have seen so many comments about my car got repod blah blah blah my checking account this and this. JUST MAKE THE PAYMENT. They are not a bad company they do what they hve t...

Anonymous
john

it sounds like it's time for wf collection team to turn auto dialer

2.6
I liked
  • Interest rate offered
I didn't like
  • Customer service
#1171249
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Wells Fargo Dealer Services in Blue Bell, Pennsylvania - Wait time

I’m now 27 minutes on hold after waiting 17 minutes on hold before being “dropped”. Nobody should have to hold for a half hour..... and counting!
3.0
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Website
#1162165
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Husband and I bought a 2010 Ford Escape in 2012 all payments were made on time until August of 2017 of which I called them asked if I could make an interest Payment and they said I could and I paid the amount requested. Then September came up, we found our self in a...
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Anonymous
john

replying to commentyou are an adult company employee and its your job to tell wf is to big to fail and we don't care . pay your bill or we will turn on the auto dialer to get ...

Anonymous
Anonymous

Cutting they all your words attempting to paint yourself as a victim, you failed to make payments on time and you had no income with which to make payments. They are NOT your...

#1160732
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NEVER use WellsfargoBank dealership services. So I paid off my other jeep, and they were supposed to issue me a check because they took my last payment when they werent supposed to. Apparently they sent out a check to a TAP BANK , NO IDEA WHAT BANK THIS IS !!!!!!!!!!!...
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#1151995
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It has happen shortly after we bought the car last year in 2016. You cant get anywhere with them. They deferred they claim but it was the amount they was going to defer. They wont do it again. They call and call. I dont answer anymore because i am tired of explaining....
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Anonymous
Anonymous

In other words, YOU did not carry the REQUIRED insurance and it's all THEIR fault, right???

#1123571
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