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It has happen shortly after we bought the car last year in 2016. You cant get anywhere with them. They deferred they claim but it was the amount they was going to defer. They wont do it again. They call and call. I dont answer anymore because i am tired of explaining....
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Anonymous
Anonymous

In other words, YOU did not carry the REQUIRED insurance and it's all THEIR fault, right???

#1123571
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WFDS claims that i dont have insurance in my car eventhough I have full coverage since day 1 when I got the vehicle from the dealership. I sent them a copy of insurance cards, agent info and all the paperworks and still charge my account for additional 400 some dollars...
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Anonymous
Anonymous

This makes no sense! Are you positive you have FULL COVERAGE insurance in the amounts they require? What did they tell you was wrong with the insurance coverage you already ...

1.0
#1120520
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I traded in my Wells Fargo Dealer Services financed vehicle for a new vehicle financed with a lower rate through a different bank. The day I bought my new car, I cancelled the extended warranty on the old vehicle with the anticipation of receiving a refund of almost...
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Anonymous
Anonymous

They ripped me off too. Total con artists

Anonymous
Anonymous

Since you're a self appointed expert on banking regulations, please tell us all about these "unethical" business practices.

1.7
I liked
  • That i could make payments online
I didn't like
  • Incompetent staff
  • Interest rate
  • Lies and incompetency
#1101007
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Wells Fargo Dealer Services Auto Loan Review

Wells Fargo Dealer Services
#991231
1.3
Details
Worst customer service ever. Bounced around to several different departments over the course of 4 days. Lied to. Told many different forms of information. They misplaced my car payment. Said they didn't know where it was. Took 4 days for them to credit it back to my loan. Repossessed my car due to the misplaced payment. Ridiculous. Will be closing my personal bank account with them as well
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Advertised vs Delivered
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Value for money
Website

Short Review on December 06, 2016

Wells Fargo Dealer Services
#967897
1.0
Details
I have been fighting with Wells Fargo dealer services over a car title since June 20 I have been lied to by them so many times! Stay away from them if possible!
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Billing Practices
Customer service
Discounts and Special Offers
Privacy and Data Security
Reliability
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Short Review on November 18, 2016

Wells Fargo Dealer Services
#957360
I mailed a check requesting the overage be applied to the principal. Soon after I received a call from a very rude man stating I had not paid my bill. They applied the entire check to the principal.
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Wells Fargo Dealer Services Auto Financing Review

Wells Fargo Dealer Services
#948038
Trying to payoff vehicle and change address. What a pain, cannot do it on line, by phone or at bank. What?
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I recently attempted to refinance my car loan which is through wellsfargo dealerservices. I've been paying on my loan for two years with two late payments due to me being out of a medical leave. Other than that, I haven't been late. This is my first car loan so the...
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h.kitchener
h.kitchener

You sound like a youngster so welcome to the real world. A world where late payments mean a reduced ability to get credit or get it at a reasonable rate. Your credit rating ha...

#1100238
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I had my car fiananced through this *** hole. They are the most unprofessional finance company I've ever went through. You know it isn't right to call and harass your customers 3 times a day. You make arrangements with this company and it still isn't good enough. I...
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Anonymous
Anonymous

Wells Fargo also penalizes people for paying their payments in advance with the interest and then charging them interest again on the pre paid months which includes the princi...

Anonymous
Anonymous

YOU MAKE ME LAUGH!!! What isn't right is YOU not making YOUR payments on time. YOU signed a contract which required them to fund your purchase...and...required YOU to make ...

1.0
#1082153
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My account is "not being found" after a being a customer for 6 years, when I call they try transferring me to a department that is not only not open- every representative says they have different hours. They are RUDE, I have recorded all phone calls to show the...
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Anonymous
Anonymous

Why all the contact? Kh, I see...you want special arrangements, want to pay late or play the "lets change the due date" game. People who pay their bills ON TIME, never hear ...

1.0
#1073230
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2 years I got an auto loan it was a very high interest rate (over 16%) at the time I was healthy and thought I could handle the payments. since then I had medical problems and several surgerys,I've lost some of my income. I've made all the payments to date but it...
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offconsumerpissed
offconsumerpissed

Come on. If you are really 68, you should have had enough common sense two years ago to not sign up for a 16% (?!?!?) auto loan. This isn't Wells Fargo fault. It's yours.

Anonymous
Anonymous

YOU HAVEN'T BEEN TAKEN ADVANTAGE OF!The APR is governed by YOUR credit reputation. Nobody forced you to accept that APR...you could have said "no" and walked away. Instead y...

2.2
I liked
  • Was never happy but need the vehicle
I didn't like
  • Interest rate
#1071474
Reply to reviews
I called wells fargo to try to get to the deferment dept. after getting transferred 3 times I was not told the correct info, so I had to call back go back thru 3 dept to get to the right one then told don't take debit or credit it had to be a check, so I had to call...
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Anonymous
Anonymous

OH POOR BABY!!!Guess what Einstein, they have thousands of customers who NEVER have any problems with them because unlike you, they pay their bills on time! They agreed to fu...

#1040013
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After paying to get my car out of repossession, i asked to make sure there were no other fees associated with it. I was told no. 1 year later almost to the day, a $110 and $100 charge is put on my account, and for over a month nobody could tell me where it was from or...
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1.0
#1020850
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Contact Wells Fargo Dealer Services

Mailing Address:
Wells Fargo Operations Center
MAC #N9777-111 P.O. Box 5277
Sioux Falls, SD 57117-5277
Phone:
(800) 289-8004
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Wells Fargo Dealer Services Products and Services

All Wells Fargo Dealer Services Products
I used to have an account with Wells Fargo years ago and due to a very unpleasant encounter with one of their so-called customer service reps, I pulled my entire account from them. Unfortunately I bought a car from a dealer that uses Wells Fargo Dealer Services and got...
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#1018224
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