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Why is it that this service stops the minute you get behind on a payment! Why shut down access to the website and force you to call a customer service "collector" that still belittles you when you do call in!

The nice part about trying to catch up is not having to deal with somebody that really does not care for anything except "when are you going to make a payment?!" Well hello?! That's what I was trying to do. Customer service over the phones with anybody from Wells Fargo sucks! I have not had a good experience yet!

Especially from Kent WA.

Also, what's with the nine different "collection" phone numbers? Calling me five times a day at all hours is not going to magically add money into my checking account to pay my bills?!

Reason of review: Problems with payment.

Wells Fargo Dealer Services Cons: Bad attitude with csutomer service collections.

Location: Kent, Washington

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