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Wells Fargo Dealer Services

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34 complaints

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Wells Fargo Dealer Services is a major auto finance company, providing financing and refinancing solutions for new and used cars or other vehicles, including marine. The company offers its services throughout 47 states in the US and cooperates with more than 11,000 auto dealers. Wells Fargo Dealer Services was established in 1988 and until 2010 (before acquisition) it was known as Wachovia Dealer Services, Inc. In addition to auto financing, the company also covers real estate funding, insurance policies, credit monitoring; interest rate risk management, M&A, as well as a wide range of banking products via Wells Fargo Bank. Please try to contact Wells Fargo Dealer Services Customer Service directly prior to posting any complaints on this site.

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Wells Fargo Dealer Services Complaints & Reviews

Wells Fargo Dealer Services Reviews

Bradford
Wells Fargo Dealer Services is the pits in Customer Service
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I've been paying on my loan with Wells Fargo Auto Finance for over 4 years. I just have another year left. I was notified in February of the upcoming change to Wells Fargo De...

#318652
May 15, 2012
8

Nursesue01
Wells Fargo Dealer Services - They are ruthless several calls a day! Wells Fargo
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Wells Fargo has called my home phone, cell phone and e-mailed numerous times for a bill that was not even a month overdue. (days in the teens) Wells Fargo has called more than once...

#317134
May 08, 2012
41

Anonymous
Wells Fargo Dealer Services Customer Service is pathetic
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Short and sweet and to the point................... Got in my first accident, car got totaled. My awesome insurance company (NATIONWIDE~ yes, they're on my side!~) made a heav...

#316959
May 07, 2012
60

Wells fa...
Wells Fargo Dealer Services - Wells Fargo has the worst customer service
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have six positive words about Wells Fargo - Troy Fry Jamie Yendra Jessica Emory.Every single other thing i have to say is negative. I will only discuss the latest incident...

#315144
Apr 27, 2012
68

Aggravat...
Wells Fargo Dealer Services - Wells Fargo Dealers Services//WORST Customer Service EVER!!!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I was recently married and moved from Mississippi to Florida. I called Wells Fargo to start the process to change my last name on my auto loan account and title, and also to have m...

#314052
Apr 23, 2012
124

Anonymous
Wells Fargo Dealer Services - Wells Fargo Sucks A$$
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have tried over and over to 'register' with Wells Fargo Dealer Services' since they made the change from the single website that handled ALL the Wells Fargo services....

#312271
Apr 14, 2012
181

Anonymous
Wells Fargo Dealer Services - HARASSMENT and Threats
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Wells Fargo Dealer services collections people are harassing me and threatening me.I was less than 30 days past due on my auto loan.. less than a full payment due because i had be...

#311330
Apr 11, 2012
196

Anonymous
Wells Fargo Dealer Services Worst Rudest Customer Service
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

We had our auto loan with Wells Fargo Auto Finance who always provided exceptional customer service and the willingess to work with the customer, but as of Jan of 2012 our loan was...

#311034
Apr 09, 2012
278

Anonymous
Wells Fargo Dealer Services , Federal Taxes
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I was told to contact Wells Fargo Dealer Services to get a statement that shows tax information that was filed with the Federal Government. I spent 2 hours on hold listening to how...

#310908
Apr 09, 2012
163

Anonymous
Wells Fargo Dealer Services - Wells Fargo - STAY AWAY FROM WELLS
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

These guys are horrible. I was going to be late on a payment that I have with Them.Shame on me, i know...I called to make arrangements and to let them know...

#310053
Apr 05, 2012
194

Flnjgirl
Would never finance with Wells Fargo Dealer Services again!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Paid additional monies to come off principal and they just kept using money to make regular payments and never really went back to make corrections...they said they did but of cour...

#309642
Apr 03, 2012
164

Anonymous
Wells Fargo Dealer Services - Wells Fargo Must Be Stopped
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have Wells Fargo for both my home loan and my auto loan. Two months ago they switched my auto loan over to Wells Fargo Dealers Services. I was not able to access my account onl...

#309579
Apr 03, 2012
197

Anonymous
Wells Fargo Dealer Services - I HATE WELLS FARGO
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have a wells fargo auto loan. Just in the past 2 months, they changed us over to Wells Fargo Dealer Services. NOW, you can't log into your account online through the regular ...

#308821
Mar 30, 2012
286

Goodgirly
Wells Fargo Dealer Services - Shocked!!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

First of all I want to say that when I got an auto loan through Wells Fargo and they did their call to go over details with me, I specifically asked if I needed to provide them wit...

#308022
Mar 27, 2012
286

WFDS Sucks
Wells Fargo Dealer Services New Contact Info for Protest
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

If you hadn’t already heard Wells Fargo repossessed my truck for one missed payment of $250.00 six months ago and never notified me that there was a problem. Wells Fargo is now d...

#302376
Mar 05, 2012
392

Girly
Wells Fargo Dealer Services - Wells Fargo - Get REAL!!! Human Beings
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I did not know that soooo... many people were having problems with this company. I have taken to not answering their calls. One time I did, the guy was rude (they try to use local ...

#300057
Feb 25, 2012
314

Anonymous
Wells Fargo Dealer Services - Wells Fargo Worst Customer Service Ever!!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have never experienced anything like the service I received from Wells Fargo! The customer service rep I spoke with so rude I requested to speak with a supervisor who got on the ...

#296068
Feb 10, 2012
274

Deiselfo...
Wells Fargo Dealer Services - Dealers services
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I am a customer of wells fargo. i am behind 1 months. i spoke to a lady at wells fargo and she was very rude and she was not understanding. i told her i was going to catch up on my...

#293434
Jan 31, 2012
487

Anonymous
Wells Fargo Dealer Services - Harrassing and extremely rude
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Wells Fargo dealers are the rudest and nastiest company i have ever dealt with in my life , you try to call them and make the best possible arrangments you can they tell you its no...

#292334
Jan 26, 2012
248

MargBeach
Wells Fargo Dealer Services - Sick & Tired
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I am just to the point where I'm sick and tired of talking to anyone in this company. They are rude, insensitive, unemotional workers. I have had my car now for 4 years....do you ...

#292195
Jan 26, 2012
274

Anonymous
Wells Fargo Dealer Services - RUDE IS NOT A STRONG ENOUGH WORD TO USE FROM THESE PEOPLE
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I want in on the class action lawsuit..... I can’t believe that I was treated with such disrespect. I mean they call and ask for you by first name, never to they say this is an a...

#290261
Jan 19, 2012
362

Lindzmcq
Wells Fargo Dealer Services - Wells fargo dealer
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

This company should not be allowed to continue conducting business. They harass me daily, they call me at least 3 times a day (from 9am-around dinner time )and leave mean and thre...

#280389
Dec 09, 2011
325

HSawickijr
Wells Fargo Dealer Services - Unlawful Colllection Practices, And The Most Rude Customer Service Ever!!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

My 82 year old Dad purchased a new Chevy on 4-20-11. And unfortunately the loan was sent to"Wells Fargo Dealer Services" IN November of 2010 my beloved Mom, my Dad's wife...

#278205
Nov 30, 2011
463

Miller23
Wells Fargo Dealer Services - Wells fargo dealer service bs policy
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

We have had a car loan with wells fargo for 3 years we have made are payments on time and my hubby has been out of work for a year and so have I. But we still.make payments I calle...

#271237
Oct 28, 2011
343

Anonymous
Wells Fargo Dealer Services - Mattress Firm Wells Fargo Financing is a Cheating System
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I bought a mattress worth $800 with a 0% finance from mattress firm's own contractor Wells Fargo. It was so simple that everything was done within 3 minutes. First of all the...

#247207
Jul 06, 2011
694

Anktrinity
Wells Fargo Dealer Services
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have a car loan with Wells Fargo Dealer Services and I have been paying extra for my down payment and in advance up to 5 months. This month I decided to cancel the automatic paym...

#244806
Jun 22, 2011
540

Pissed i...
Wells Fargo Dealer Services - Wells Fargo Ripoff
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Wells Fargo! You should be embarrassed. How Dare You! Take our tax dollars- dollars that could have been used to fund our schools. Lord knows they need it. You took the money and n...

#237435
May 13, 2011
441

MadMaxxx...
Wells Fargo Dealer Services - Account Rape
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I happened to be one of thousands of unfortunate customers involuntarily linked with Well Fargo Dealer Services through their purchase of Wachovia. I am a deployed service member a...

#234247
Apr 25, 2011
565

Jessica11
Wells Fargo Dealer Services - Well Fargo Dealer Serv ppl are Rude!!!!!
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

Wells Fargo's employees are heartless, rude & unhuman. I ran into some car trouble. Hit a pot hole & needed breaks. I called WF to ask them if they could help me by adding this mon...

#222873
Feb 21, 2011
856

Xcustomer
Wells Fargo Dealer Services
5.0 MAC #N9777-111 P.O. Box 5277 Sioux FallsSD 57117-5277 800-289-8004 http://www.wellsfargodealerservices.com/Consumers/CustomerService/default.asp

I have had this account with Wells Fargo for over three years, Prior to that a purchased another car. I still had two accounts and asked Auto Finance to contact Wells Fargo dealer ...

#219095
Jan 31, 2011
630
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Related Information

Auto Financing
At the present time, it is not a problem to get a car. There are two ways of getting a vehicle. First, you pay cash if there is a decent sum of money. Second, you either take out a loan or enter into a lease agreement to pay for your car. Since not everyone is able to pay thousands of dollars at a time, then it is better to learn more about auto financing options. The traditional car financing method remains to be the car loan. The big benefit is after you pay the loan off, you own the car free and clear. A car lease remains a popular car financing option for those who want to keep their monthly payments low. After car buying it's better to buy car insurance. A car insurance is a deal between you and the insurance company. The world is not perfect, for this reason we need to carry the insurance. You ask the insurer to pay whatever costs arise from the traffic accidents you get into.

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